01 Who these terms cover
These Terms apply to Downly for macOS and its related MacLabb website, licensing, update, and support services. “We” means MacLabb; “you” means the person or business using Downly. Our Privacy Policy explains how information is handled.
By using Downly, you agree to these Terms to the extent permitted by law. You must be legally able to enter this agreement or have the required parental or guardian consent and supervision. If using it for a business, you must be authorized to agree for that business.
Your mandatory consumer rights remain protected. Nothing here removes rights or remedies that applicable law does not let us exclude.
02 Using your license
Your license lets you use Downly for personal or internal business purposes under these Terms and your purchase terms. It is limited and non-exclusive. The plan or checkout states its duration, features, device activation limits, and any transfer rights.
Keep your key private. Do not publish it, sell unauthorized copies, or share activations beyond your plan. Contact us if you need help moving an activation to another Mac.
An active license is required for the app’s licensed features. Downly contacts its licensing service to confirm status. Offline use is limited by validation rules and any license expiry.
Test mode is for evaluation. A test checkout collects no real payment, and a test key is not a purchased production license.
03 Purchases and renewals
A live payment provider has not yet been selected. When paid licenses are available, the checkout will identify the provider and show the price, currency, applicable taxes, billing period, activation limits, and renewal and cancellation terms before you pay.
Subscriptions renew automatically only under the terms you agree to at checkout. If an introductory price applies only to the first period, the later price and offer limits will be disclosed before purchase. A launch offer does not promise the same price for later purchases or renewals.
Cancel through the provider’s available customer controls or contact us for help. Cancellation normally stops future renewal charges. Its effect on the current paid term and access is stated with the plan, subject to applicable law. Deleting the app does not cancel a subscription.
We will not move your billing to a different provider or charge a new payment method without the authorization required by law. Applicable checkout terms also govern the transaction and do not remove your mandatory rights against the responsible seller or provider.
04 Refunds and billing help
Email support@maclabb.com about a duplicate charge, billing error, activation issue, or refund request. Include your order reference and an explanation, but no full card details.
Refunds follow applicable consumer law and any additional policy disclosed before purchase. These Terms do not exclude remedies for defective services or cancellation rights provided by law.
[Before paid launch: add the refund policy link and confirm any voluntary refund window, eligibility conditions, request process, and handling times with the approved provider.]
05 Working with your files
You keep your existing rights in your media. Using Downly does not transfer ownership to MacLabb. Media processing runs on your Mac and does not automatically upload your files to us.
Downly generally creates newly named outputs and preserves inputs. Conversions started from a downloaded video have an option to move the downloaded original to Trash after successful output validation. This may be enabled by default; check it before converting. Clearing recent output history does not delete saved outputs.
Keep backups of important originals and review results before relying on them. Interrupted operations can leave temporary or partial files. These precautions do not remove your remedies for a defect in our service.
06 Downloading responsibly
You must have ownership, permission, a license, or another legal right to download, edit, and use the content you choose. Being publicly viewable does not automatically make content free to download or reuse.
Follow applicable law and the source service’s applicable terms. Do not use Downly to infringe copyright, invade privacy, distribute unlawful material, access accounts without authorization, unlawfully bypass DRM or access restrictions, or interfere with a service.
Connect only browser sessions or cookies you are authorized to use. Authentication does not grant additional rights to someone else’s content.
Downly is not affiliated with or endorsed by YouTube, Google, X, Pinterest, or other source platforms unless explicitly stated. Their trademarks belong to their owners.
07 Updates and software rights
You can check for updates manually or enable automatic checks, and choose whether to install an available update. Updates may fix issues or change features and compatibility. Your plan determines any included updates or upgrade entitlement.
Website changes, macOS changes, and updates to included tools can affect functionality. We do not guarantee uninterrupted third-party availability. Material changes to a paid plan will be handled under its purchase terms and applicable law.
MacLabb and its licensors retain rights in Downly’s original software, branding, and design. Do not copy or commercially redistribute them except as your license or law allows.
Included open-source components have their own licenses and notices supplied with the app. Those licenses govern those components. These Terms do not limit their source-code, modification, or redistribution rights. Any restriction on reverse engineering or modification also remains subject to applicable law.
08 Reliability and responsibility
We aim to make Downly reliable, but cannot promise support for every website, video, codec, or file. Available quality, subtitles, and access depend on the source, which may require verification or change its systems.
Download and output sizes may be estimates. Processing time and results depend on your Mac, the source, and selected settings. Compression is not necessarily lossless, and a target size is not a promise of an exact final byte count.
To the extent law permits, the app is supplied without additional warranties beyond those expressly offered with your purchase. We do not promise error-free operation, uninterrupted service, or suitability for every purpose.
To the extent permitted by law, MacLabb is not responsible for indirect losses such as lost profits, including those caused by independent source-site changes. We remain responsible where law requires it. Nothing here excludes liability that cannot legally be excluded or restricts mandatory remedies. You remain responsible for obtaining the rights needed for your use of content.
09 When a license ends
A time-limited license or subscription can expire under its agreed plan. We may suspend or revoke a license for fraud, non-payment, unauthorized distribution, or a material breach, subject to applicable law. Where appropriate, we will explain the issue and provide a reasonable opportunity to resolve it.
You can stop using Downly at any time. Ending a license does not transfer your files to us or automatically delete saved media. Use your purchase’s cancellation process to stop subscription renewals.
10 Law, changes, and contact
These Terms are governed by Indian law, subject to mandatory protections applicable where you live. Contact us so we can try to resolve a concern. You retain access to competent courts, consumer forums, regulators, and other authorities provided by law; these Terms do not require you to surrender mandatory local protections.
We may revise these Terms and update the date above. We will give additional notice for material changes where required and seek consent when legally necessary. Changes do not retrospectively remove rights acquired through a purchase or applicable law.
For support, licensing, billing, or complaints:
MacLabb
Email: support@maclabb.com
Website: maclabb.com
Business address: [INSERT FULL BUSINESS POSTAL ADDRESS]
Grievance contact: [INSERT NAME, DESIGNATION, AND CONFIRMED CONTACT DETAILS]