Local media processing. Clear privacy choices.

MacLabb develops Downly and is responsible for the MacLabb services described here. This policy covers the app and our related website, licensing, updates, and support.

• Media processing is local. Downly does not automatically upload your videos, audio, subtitles, or outputs to MacLabb or a cloud processing service.
• Downloads contact their source. The website hosting a video receives the requests needed to analyze and download it.
• Licensing and updates use the internet. Their information is described below.
• The desktop app has no advertising trackers or automatic usage analytics or crash-reporting service sending data to MacLabb. Website practices are addressed separately.
• Support is your choice. If you email us a screenshot, diagnostic message, or file, we receive what you send.

We do not sell your personal information or use your local media to train AI models.

Conversion, compression, trimming, cropping, merging, audio editing, and GIF creation run locally. Downly also remembers information that makes these tools convenient:

• App preferences, save folders, and selected file paths.
• Recipes and their folder, quality, size, format, and subtitle settings.
• Recent compression outputs, including their names, locations, dates, and sizes.
• Optional browser/profile choices and access bookmarks for selected folders or cookie files.

Download queue information and recently analyzed video metadata are held temporarily in memory. Local diagnostic messages may include technical errors and file paths. MacLabb does not maintain a central history of the videos you download.

The app reads clipboard text when you click Paste from Clipboard. It does not continuously watch your clipboard.

Requests to source websites

Analyzing and downloading a link contacts the source website and relevant media, thumbnail, and subtitle servers directly. They receive the requested URL, your IP address, and normal request information. Their own privacy policies and terms apply.

Optional authentication

Browser session import is off by default. Downly normally tries YouTube requests without cookies first. If verification is required, it can use a session source you selected. You can also explicitly check that connection.

Selecting a browser can let the download tool read that profile’s cookie database, including cookies for sites other than YouTube. macOS may request Keychain access to decrypt browser cookies. Downly does not ask for your browser account password.

Cookies relevant to a request are sent to the websites they authenticate. They are not uploaded to a MacLabb account or bundled into copies of the app you share.

For an exported cookies file, Downly makes a temporary copy with restricted permissions and attempts to remove it after the command finishes. Your original file remains and is not encrypted by Downly.

Disconnect and Reset permissions clear the saved session selection and related access bookmarks. They do not sign you out of the browser or delete its cookies or your original cookies file.

Saved license keys, purchaser email, activation identifiers, and validation and expiry information are stored in macOS Keychain.

License activation, validation, and deactivation contact the licensing provider. Requests send your license key and, where applicable, the activation identifier. Activation also sends a label based on your Mac’s display name; that name may contain personal information. The email entered in Downly is checked locally against the purchaser email returned by the provider.

Current development builds use Lemon Squeezy licensing and test checkout. A checkout marked as test mode does not collect a real payment. Its handling of information is explained in the Lemon Squeezy Privacy Policy.

A live payment provider has not yet been selected. Before paid launch, we will identify that provider and update this policy. The checkout provider may handle contact, billing, transaction, and payment information. Downly does not receive or store full card details. MacLabb may receive the customer and order information needed to deliver licenses, provide support, handle refunds, and keep required business records.

Downly uses Sparkle to check an update feed at maclabb.com. You can check manually or enable automatic checks and choose whether to install an available update.

Update requests expose your IP address and normal request information to our hosting service and may identify the app version. Sparkle’s optional system profiling is disabled. The update feed does not receive your media, Recipes, browser cookie database, or license key.

Website and update hosting may also keep ordinary access logs to deliver content and investigate misuse.

The desktop app’s analytics statement does not describe tracking independently performed by source websites or other services.

Downly uses macOS Keychain for saved license credentials, HTTPS for its configured licensing and update endpoints, and restricted permissions for temporary cookie-file copies. Local media, preferences, and original exported cookie files are not encrypted by Downly. Protecting them also depends on your Mac and storage settings. No system can guarantee complete security.

Information needed for hosting, licensing, checkout, or support may be handled by the corresponding providers. Source websites receive download requests independently. These services may process information outside your country under their own policies and applicable safeguards.

We use information to provide requested features, administer licenses, answer support requests, maintain security, and meet legal obligations. Where required by law, we obtain consent or use another lawful basis appropriate to the activity.

We may disclose information where law requires it or permits it to protect rights and investigate misuse. Relevant customer records may transfer with a business transfer, subject to applicable privacy protections.

Local settings and history remain until you clear them or remove the relevant app data. Clearing recent outputs removes list entries, not your saved files. MacLabb cannot remotely delete media stored only on your Mac.

Temporary files are normally cleaned up when processing ends; a crash or interruption may leave some behind. Partial downloads may remain for resuming. Uninstalling the app may leave preferences or Keychain records. Successful license deactivation removes its saved local license information.

If you contact support, we keep your email and the information you provide as needed to handle the request and meet applicable obligations. Purchase records may require longer retention for accounting or legal purposes. Providers apply their own retention policies.

You can disconnect a browser session, reset applicable permissions, clear recent output history, change update preferences, and deactivate a license. Some macOS permissions are managed through system settings. Removing access may stop the related feature from working.

Depending on applicable law, you may have rights to access, correct, delete, or receive a copy of personal information; withdraw consent; object to or restrict processing; or complain to the appropriate authority. Email support@maclabb.com. We may request proportionate information to verify your request, and explain any records we must retain.

Requests concerning independent source websites or providers may also need to go to them. For data stored only on your Mac, we can explain local controls.

Downly is not directed at children. A child’s use requires any parental consent and supervision required by applicable law. Contact us if you believe a child has given MacLabb personal information without required consent.

Please avoid emailing passwords, exported cookies, full card details, or complete license keys unless a secure, necessary support process has been agreed.

We will update the date above when this policy changes and provide additional notice or obtain consent where required. Changes to the app’s data practices will be reflected in this policy.

For licensing and use of the app, see our Terms of Use.